Everything there’s to know about Amsterdam Schiphol Airport
With call centers in cities like Manilla, Sao Paulo and Mauritius it’s impossible for KLM to give all employees from abroad (and the companies hired by KLM) a tour around its homebase Amsterdam Schiphol Airport.
Virtual Reality Tour
With this Virtual Reality Tour, all employees can ‘visit’ Schiphol Airport without leaving their seat. This is an important part of the intensive training program for thousands of them worldwide.
Not only can they look around, they’re also informed on all services and procedures at the airport: from checking in to Special Assistance to the beautiful Crown Lounges … every relevant topic is included.
A proven learning method is learning by gamification. Users are challenged to become a ‘Schiphol Master’. In the tour they have to help two passengers to transfer from one flight to the other. Along the way they have to answer many questions and can score points to win badges and prizes.
Accessible from all platforms
An important consideration for choosing our system is the wide accessibility. Our Virtual Tour doesn’t limit itself to the VR glasses. It’s accessible via desktop, laptop, tablet, mobile phone and of course with the VR glasses. This greatly improves the usage of the tour.